{"id":6624,"date":"2022-10-28T08:07:36","date_gmt":"2022-10-28T05:53:13","guid":{"rendered":"https:\/\/happybytes.no\/?page_id=6624"},"modified":"2022-10-28T08:07:36","modified_gmt":"2022-10-28T05:53:13","slug":"mistet-eller-frastjalet-telefon","status":"publish","type":"page","link":"https:\/\/happybytes.no\/bedrift\/kundeservice\/mistet-eller-frastjalet-telefon\/","title":{"rendered":"Mistet eller frastj\u00e5let telefon"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-404c64ec60eaa3a0c0c64ef8bb502ebb\">\n.avia-section.av-av_section-404c64ec60eaa3a0c0c64ef8bb502ebb{\nbackground-color:#f8f8f8;\nbackground-image:unset;\n}\n<\/style>\n<div id='ih-center-align-columns'  class='avia-section av-av_section-404c64ec60eaa3a0c0c64ef8bb502ebb main_color avia-section-large avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap fullsize'   data-av_minimum_height_px='200'><div class='container av-section-cont-open' style='height:200px'><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-6624'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-av_three_fifth-75b356ed4dd92b466d126a7b4b2a9e83 av_three_fifth  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lweztdns-048bc3e61f8c247734ce8ab63d968b04\">\n#top .av-special-heading.av-lweztdns-048bc3e61f8c247734ce8ab63d968b04{\npadding-bottom:10px;\nfont-size:54px;\n}\nbody .av-special-heading.av-lweztdns-048bc3e61f8c247734ce8ab63d968b04 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-lweztdns-048bc3e61f8c247734ce8ab63d968b04 .av-special-heading-tag{\nfont-size:54px;\n}\n.av-special-heading.av-lweztdns-048bc3e61f8c247734ce8ab63d968b04 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-lweztdns-048bc3e61f8c247734ce8ab63d968b04 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-lweztdns-048bc3e61f8c247734ce8ab63d968b04 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-lweztdns-048bc3e61f8c247734ce8ab63d968b04 av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h1 class='av-special-heading-tag'  itemprop=\"headline\"  >Mistet eller frastj\u00e5let telefon<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-av_textblock-0f0cdd94ba0583a488b75cdf82533a9c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center\"><div class=\"breadcrumb breadcrumbs avia-breadcrumbs\"><div class=\"breadcrumb-trail\" ><span class=\"trail-before\"><span class=\"breadcrumb-title\">Du er her:<\/span><\/span> <span  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BreadcrumbList\" ><span  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ListItem\" itemprop=\"itemListElement\" ><a itemprop=\"url\" href=\"https:\/\/happybytes.no\/bedrift\" title=\"Happybytes Bedrift\" rel=\"home\" class=\"trail-begin\"><span itemprop=\"name\">Hjem<\/span><\/a><span itemprop=\"position\" class=\"hidden\">1<\/span><\/span><\/span><\/div><\/div><\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='ih-center-align-columns'  class='avia-section av-av_section-1bc23e7dd0617d8da2034e474291c389 main_color avia-section-default avia-no-shadow  avia-builder-el-4  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-6624'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_three_fifth-1df1b63c6c045939f2dc1aefbdd8e7ad\">\n.flex_column.av-av_three_fifth-1df1b63c6c045939f2dc1aefbdd8e7ad{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-av_three_fifth-1df1b63c6c045939f2dc1aefbdd8e7ad av_three_fifth  avia-builder-el-5  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><div  class='togglecontainer av-jmiyz5bo-e25e3abb531744db6cfc87fa8d3db7cc  avia-builder-el-6  avia-builder-el-no-sibling  toggle_close_all' >\n<section class='av_toggle_section av-zigv9-b49636e12affa2f9ab0e6a7320fc7f58'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Popul\u00e6re} \"  ><p data-fake-id='#toggle-id-1' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1'>Hvordan sperrer jeg SIM-kortet?<span class=\"toggle_icon\"><span class=\"toggle_arrow\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Dersom uhellet skulle v\u00e6re ute og du mister eller blir frastj\u00e5let mobilen er det viktig at du f\u00e5r sperret abonnementet. Gj\u00f8r dette s\u00e5 fort som mulig da du selv st\u00e5r ansvarlig for bruken inntil du har sperret abonnementet. Abonnementet sperrer du enkelt under &laquo;SIM-kort&raquo;-fanen p\u00e5 <strong><a href=\"http:\/\/min.happybytes.no\/\">Min Side<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-157z0l-7bab4dafbc21f40f8019985afd772736'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Popul\u00e6re} \"  ><p data-fake-id='#toggle-id-2' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2'>Hvor bestiller jeg erstatnings-SIM-kort?<span class=\"toggle_icon\"><span class=\"toggle_arrow\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Har du mistet eller f\u00e5tt frastj\u00e5let mobilen og sperret SIM-kortet vil du trenge et nytt SIM-kort. Dette bestiller du enkelt ved \u00e5 kontakte kundeservice, enten i chatten nede til h\u00f8yre eller med en e-post til <a href=\"mailto:kundeservice@happybytes.no\"><strong>kundeservice@happybytes.no<\/strong><\/a>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-pvqm5-f43a4f5b088443484853e9d177ca19e9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Popul\u00e6re} \"  ><p data-fake-id='#toggle-id-3' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3'>Hva kan jeg gj\u00f8re for \u00e5 finne igjen mobilen?<span class=\"toggle_icon\"><span class=\"toggle_arrow\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Hjelp til \u00e5 finne mobilen: Mister du, eller blir frastj\u00e5let mobilen kan du benytte deg av &laquo;<a href=\"https:\/\/www.icloud.com\/#find\"><strong>Hvor er (iPhone)?<\/strong><\/a>&raquo; og &laquo;<a href=\"https:\/\/www.google.com\/android\/find?hl=no&amp;u=0\"><strong>Finn min Android<\/strong><\/a>&raquo; -funksjonene til \u00e5 lokalisere og\/eller sperre mobilen. Merk. Disse funksjonene m\u00e5 v\u00e6re sl\u00e5tt p\u00e5 i mobilen for \u00e5 fungere og krever innlogging med AppleID eller Google-kontoen din.<\/p>\n<p>Vi minner ogs\u00e5 om at det i slike situasjoner kan v\u00e6re lurt \u00e5 kontakte lokale hittegodskontor, evt. anmelde tyveriet til politiet <a href=\"https:\/\/www.politiet.no\/tjenester\/anmelde-tyveri-eller-skade\/anmeldelse\/?steg1=2\">her<\/a>, og forh\u00f8re deg om det dekkes av reiseforsikring eller lignende.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-mhi5h-26a1eaa159ccd8bbb0c4d97f5e7ac3d2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Popul\u00e6re} \"  ><p data-fake-id='#toggle-id-4' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4'>Kan jeg f\u00e5 satt over mine samtaler til en annen telefon?<span class=\"toggle_icon\"><span class=\"toggle_arrow\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Dersom du av en eller annen grunn ikke har tilgang til din egen mobil kan det v\u00e6re greit \u00e5 f\u00e5 satt over samtalene dine til en mobil i reisef\u00f8lget ditt. Da kan du fortsatt motta samtaler p\u00e5 denne mobilen til du finner din egen eller skaffer deg en ny. Tjenesten koster ingenting, men du betaler ordin\u00e6rpris for samtaler utover det som er inkludert i abonnementet ditt. Tjenesten bestiller du enkelt via kundeservice, enten i chatten nede til h\u00f8yre eller med en e-post til <strong><a href=\"mailto:kundeservice@happybytes.no\">kundeservice@happybytes.no<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-gb1nx-c35d6d58b457fcbaa0e0aefdd736ac0f'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Popul\u00e6re} \"  ><p data-fake-id='#toggle-id-5' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5'>Jeg har glemt PIN-koden min, hva n\u00e5?<span class=\"toggle_icon\"><span class=\"toggle_arrow\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Det er mange ting man skal huske p\u00e5 n\u00e5r man er p\u00e5 i en hektisk hverdag, og da er det lett \u00e5 glemme ting. Dersom du skulle glemme PIN-koden din finner du denne under &laquo;SIM-kort&raquo;-fanen p\u00e5 <a href=\"http:\/\/min.happybytes.no\">Min Side<\/a>.<\/p>\n<p>Dersom du har valgt din egen PIN-kode vil ikke PIN-koden p\u00e5 <a href=\"http:\/\/min.happybytes.no\">Min Side<\/a> virke lenger. Det du kan gj\u00f8re da er \u00e5 taste feil PIN-kode 3 ganger. Da vil mobilen be om PUK-koden som du finner p\u00e5 samme sted p\u00e5 <a href=\"http:\/\/min.happybytes.no\">Min Side<\/a>. Tast inn denne, og velg en ny PIN-kode som er enkel for deg \u00e5 huske.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7cx7p-93f6786b9cf3fb6393b68250915da0cf'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{Popul\u00e6re} \"  ><p data-fake-id='#toggle-id-6' class='toggler   '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6'>Mobilen er l\u00e5st og ber en om en PUK-kode?<span class=\"toggle_icon\"><span class=\"toggle_arrow\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' class='toggle_wrap  '  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Dersom du er uheldig og taster feil PIN-kode mer enn 3 ganger vil mobilen l\u00e5se seg og be om PUK-koden. Denne finner du under &laquo;&raquo;SIM-kort&raquo;-fanen p\u00e5 <strong><a href=\"http:\/\/min.happybytes.no\">Min Side<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":3567,"parent":6635,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6624","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kundeservice - Informasjon ved mistet eller frastj\u00e5let telefon | Happybytes Bedrift<\/title>\n<meta name=\"description\" content=\"Her finner du informasjon ved mistet eller frastj\u00e5let telefon. 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